Online Ordering Support Articles
Here you'll find helpful articles regarding your online store.
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Your Online Restaurant
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Customer Orders
- When will the order be ready for collection/delivery?
- How are cancellations and updates to a customer order handled?
- How do I know what orders have been sent to my restaurant through YUMBI?
- How is an order placed with a restaurant?
- What notification does a customer receive after placing an order?
- When will the order be ready for Collection/Delivery?
- Failed Orders Report
- Is there anything I can do about hoax orders?
- Suggested remedies for failed orders
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YUMBI Printer and POS Integration
- How do I troubleshoot issues with the YUMBI Printer?
- What do you do if an order prints on the YUMBI GSM printer instead of the Aura Point of Sale?
- What is the YUMBI GSM printer?
- How do I operate the YUMBI Printer?
- What does the YUMBI order slip look like?
- How do I install the YUMBI Printer?
- YUMBI Printer Do's and Don'ts
- Why does my store show as offline on the YUMBI platform?
- Cancelled orders and YUMBI printer down time
- Does the YUMBI Platform support any integrations?
- How do I locate my GAAP POS ID?
- How do I troubleshoot a YUMBI Printer stuck in a loop
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Deliveries
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Menu Management
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Customers