Ordering
Streamline orders for efficient service and convenience.
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StoreFront
- When will the order be ready for collection/delivery?
- How is an order placed with a restaurant?
- What notification does a customer receive after placing an order?
- Failed Orders Report
- Is there anything I can do about hoax orders?
- When will the order be ready for Collection/Delivery?
- How are cancellations and updates to a customer order handled?
- How do I know what orders have been sent to my restaurant through YUMBI?
- Suggested remedies for failed orders
- How do I make updates to my restaurant information?
- What information about my restaurant is made available online?
- How do I reconcile my YUMBI daily disbursement amount?
- What should I do if a specific product is out of stock?
- Restaurant Menu Updates: Required Information and Lead Times
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Dine-In
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To-Go
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Switchboard
- How do I start an order for collection?
- How do I start an order for delivery?
- How do I add items to an order?
- How do you review and update an order?
- How do I submit an order to an outlet?
- How do I view a customer's order history?
- How do I place a repeat order?
- What do I do if a customer order fails?
- How do I cancel or update an order after it is placed?
- How do I set up Agent Manager for YUMBI integration?
- How do I place multiple orders to different outlets without several delivery charges?
- How do I sign up for a YUMBI Powered Call Centre?
- Why do some repeat orders not add items to the order basket?
- How can I check the status of a customer order?
- Can I migrate my existing customer details onto the YUMBI Platform?
- Call Centre Internet Connectivity Explained
- Searching for past orders
- How do I update or lock an existing Agent's profile?
- How does an Agent login or logout of the YUMBI platform?
- How do I reset a Switchboard Agents' password?
- How do I search for an existing customer?
- How do I update an existing delivery address?
- How do I add a new delivery address?
- How do I update an existing customer record?
- How do I create a new customer record?