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Ordering
Streamline orders for efficient service and convenience.
StoreFront
When will the order be ready for collection/delivery?
How is an order placed with a restaurant?
What notification does a customer receive after placing an order?
Failed Orders Report
Is there anything I can do about hoax orders?
When will the order be ready for Collection/Delivery?
How are cancellations and updates to a customer order handled?
How do I know what orders have been sent to my restaurant through YUMBI?
Suggested remedies for failed orders
How do I make updates to my restaurant information?
What information about my restaurant is made available online?
How do I reconcile my YUMBI daily disbursement amount?
What should I do if a specific product is out of stock?
Restaurant Menu Updates: Required Information and Lead Times
Dine-In
What is Dine-In?
To-Go
What is To-Go?
Switchboard
How do I start an order for collection?
How do I start an order for delivery?
How do I add items to an order?
How do you review and update an order?
How do I submit an order to an outlet?
How do I view a customer's order history?
How do I place a repeat order?
What do I do if a customer order fails?
How do I cancel or update an order after it is placed?
How do I set up Agent Manager for YUMBI integration?
How do I place multiple orders to different outlets without several delivery charges?
How do I sign up for a YUMBI Powered Call Centre?
Why do some repeat orders not add items to the order basket?
How can I check the status of a customer order?
Can I migrate my existing customer details onto the YUMBI Platform?
Call Centre Internet Connectivity Explained
Searching for past orders
How do I update or lock an existing Agent's profile?
How does an Agent login or logout of the YUMBI platform?
How do I reset a Switchboard Agents' password?
How do I search for an existing customer?
How do I update an existing delivery address?
How do I add a new delivery address?
How do I update an existing customer record?
How do I create a new customer record?