Switchboard
Discover centralised, customised call-in ordering for your customers that’s tailored to your brand here.
- How do I start an order for collection?
- How do I start an order for delivery?
- How do I add items to an order?
- How do you review and update an order?
- How do I submit an order to an outlet?
- How do I view a customer's order history?
- How do I place a repeat order?
- What do I do if a customer order fails?
- How do I cancel or update an order after it is placed?
- How do I set up Agent Manager for YUMBI integration?
- How do I place multiple orders to different restaurants without several delivery charges?
- How do I sign up for Switchboard, the YUMBI Powered Call Centre?
- Why do some repeat orders not add items to the order basket?
- How can I check the status of a customer order?
- Can I migrate my existing customer details onto the YUMBI Platform?
- Call Centre internet connectivity explained
- How do I update or lock an existing Agent's profile?
- How does an Agent login or logout of the YUMBI platform?
- How do I reset a Call Centre Agents' password?
- How do I search for an existing customer?
- How do I update an existing delivery address?
- How do I add a new delivery address?
- How do I update an existing customer record?
- How do I create a new customer record?