Help Centre

Why do some repeat orders not add items to the order basket?

Switchboard allows for orders to be repeated exactly as the previous one. Both Call Centre agents and consumers are able to do this by clicking ‘‘repeat order”. This duplicates the previous order that the consumer ordered.

The most common reason why an order can’t be repeated is because one or more of the menu items may have changed in price or been removed. You will therefore have to restart the order.

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