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How is an order placed with a restaurant?

Customer orders placed through the YUMBI Platform, whether via an online ordering website, mobile app or a YUMBI powered Call Centre, are received by the relevant restaurant via the internet. 

Where supported, orders are inserted directly into the restaurant's Point of Sale (POS) device without the need for any cashier intervention. Where this is not possible, orders are submitted electronically to a stand-alone GSM printer which is located at the restaurant.

This GSM printer uses a SIM card and is connected to a local cell phone network. It rings like a telephone to notify restaurant staff that a new customer order needs to be attended to. Once the order is printed, the staff member attending to the order request needs to manually capture this into the restaurants POS for further processing.

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