Help Centre

How do I delete a consumers' account?

Consumers have a right to request to have their data removed.

As YUMBI is compliant to WASPA and POPI, YUMBI acknowledges the right of a consumer to request to have their data removed. Requests can be submitted by clicking HERE.

YUMBI aims to fulfill these requests within 3 business days and will update the requester (someone on your team, not the consumer) whenever completed, or in the unlikely event that we could not complete the request due to a specific reason. That way, you can update your case and provide the consumer with an answer. 

*Note that only requests completed with all the required information will be handled by the YUMBI Support Team. 

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