Help Centre

How can I check the status of a customer order?

To check a customer order's status—successful, failed, or rejected by the store—refer to the bottom of the slip. For online payments, this section indicates whether the transaction was successful or failed, with failed orders marked as "Order Cancelled." 

You can have a look here for detailed guidance on locating or confirming order status on the YUMBI Slip. Additionally, franchisees receive SMS notifications for failed orders on the contact number registered with YUMBI.

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