Operations
What is the User Login Report?
What is the User Login Report? The User Login Report provides visibility into Brand representatives who have access to the YUMBI Platform. This report can be found under the Operations section. You can watch a short video on the User Login Report ...
What is the Order Submission Flow Report?
What is the Order Submission Flow Report? When a customer places an order through the YUMBI Platform, it is transmitted to the restaurant's integrated Point of Sale (POS) provider for acceptance. If the order cannot be received or successfully ...
What is the Store Information Report?
What is the Store Information Report? The Store Information Report is a summary report that shows the key details and configuration of your restaurant. The store can use it to verify the store setup or gather the necessary information to resolve an ...
How do I view the Online Status of my restaurant?
Users granted Report access can monitor their restaurant's online presence on the YUMBI Platform via the Online Status Report. This feature not only offers visibility into the restaurant's operational status but also empowers users to identify and ...
How do I view the Uptime of my restaurant for Online Ordering?
What is the Service Uptime Report? Monitoring the uptime of your restaurant's online ordering system is crucial to ensure you don't miss any sales opportunities. By keeping a regular check, you can quickly identify and address any issues that arise. ...
How do I view my Failed Order Report?
The failed order report provides a summary of unsuccessful orders that were attempted to be placed by a customer at a restaurant. There are various reasons these orders fail, and this report will underline these reasons. Click here to understand the ...
What is a Suspicious Customer and how are they classified?
The "Suspicious Customer Order Report" offers brand representatives a powerful tool to gain insights into the ordering patterns of restaurants. This feature meticulously identifies and showcases orders and customers that exhibit suspicious behaviors, ...
How can I get a better look at my Store Details?
YUMBI offers a store summary report that allows the user to view the details of stores offering Online and Call Centre ordering. This report displays summaries of the YUMBI products utilized by stores, what configurations are set up on these stores ...
How do I view my Store’s Activities?
The User Activity Report in YUMBI Reports provides a comprehensive view of your store's activities for a chosen period. It empowers users with valuable insights, keeping them informed about all the changes and activities conducted within the selected ...