You can watch a short video on how to add a new delivery address or you can read the instructions below. 





Recommended Approach:


To create a new address using the recommended approach of performing a search address of the customer address, the following steps should be performed:

  1. Click on the "New Address" button located on the Customer Details Page (See Figure 1).
  2. This will launch the New Address Modal.
  3. Enter the customer’s address by following the below for the Recommended Approach (See Figure 2).
    1.  A. Select the Street Address option
      B. Enter the customer’s address in the Address input box
      C. Then select the “Search” Button
  4. If one or more valid search results are found, they will be presented in a grid below the search buttons (See Figure 3).
  5. If no valid search results are found, a message indicating this will be presented below the address search bar (See Figure 4).

Alternative Approach:


If no valid search results are found using the Recommended Approach, use the alternative approach is to enter the address under the Building/Place Of Interest option.

To create a new address using this approach, the following steps should be performed:
  1. Click on the "New Address" button located on the Customer Details Page (See Figure 1).
  2. This will launch the New Address Modal.
  3. Enter the customer’s address by following the below for the Alternative Approach (See Figure 5).
    1. A. Select the Building/Place of Interest option
      B. Enter the customer’s address in the Address input box
      C. Then select the “Search” Button
  4. If one or more valid search results are found, they will be presented in a grid below the search buttons (See Figure 3).
  5. If no valid search results are found, a message indicating this will be presented below the address search bar (See Figure 4).


1.png 

Figure 1: Add Address Button on Customer Details Page


Add New Address Modal Search Options.png 

Figure 2: Select Street Address Modal Search Option 


Valid GPS Search Results.png 

Figure 3: Valid GPS Search Results


Invalid GPS Search Results 1.png 

Figure 4: Invalid GPS Search Results


Add New Address Modal Search Options Figure 5.png 

Figure 5: Select Building/Place Of Interest Address Modal Search Option 


Figure 6: Supervisor Password Field