For delivery orders, it's important to have correct delivery zones set up to ensure that customers are charged the correct delivery fee.
To request Changes or Additions please see the following form: https://yumbi.wufoo.com/forms/xvjwxic1a5rllh/
YUMBI allows for three types of delivery zones set up for a restaurant:
- Standard radii zones,
- Specific polygon zones, and
- Driving Distance Delivery Areas.
Standard Radii Delivery Zones
Standard radius delivery zones simply mean that the YUMBI Platform will draw a series of circles around your restaurant. A different delivery fee can be applied to each circle, with the fee increasing the further out from the store a driver has to travel, for example:
Zone 1 (up to 5km out from store) = Free delivery
Zone 2 (6km out from store) = R10 delivery
Zone 3 (7km out from store) = R15 delivery fee
The below image shows an example of a store that has got radii configured.
Please note this option is free of charge.
NOTE: A YUMBI support agent will set this up for your restaurant at your instruction.
Specific Customized Delivery Zones
These types of delivery zones specifically state where the store delivers. The store is required to draw these delivery zones on a map that a YUMBI representative shares with them.
Below is an example of delivery polygons.
Setting up polygons is a robust way of representing and streamlining your restaurants delivery cost structures or allowing the sharing of multiple restaurants kitchen capacity based on a customer's physical location.
Please note this option is subject to an implantation fee of R549.00
Driver distance polygons are drawn around the store, this option allows the store to state driving distances and fees applicable per driving distance. The below image depicts a visual representation of 3, 4 and 5 km driving distances configured respectively:
NOTE: Due to YUMBI's commercial obligations with various restaurant brands, specific delivery zones and fees may be mandatory, or not permitted altogether. Where either of these restrictions apply, prior consent will need to be provided by the brand head-office or by another suitably authorized representative before any configuration or changes can be performed.