Help Centre

How does YUMBI confirm if a delivery address falls within my delivery zone?

The YUMBI Platform utilizes mapping engines like Google Maps and Mapbox to validate customers' delivery addresses in real time. Here’s how it works:

  1. The customer enters their physical street address manually or confirms it using the built-in GPS on a smart mobile device.
  2. The YUMBI Platform converts the address into GPS coordinates (latitude and longitude).
  3. These coordinates are compared to the restaurant's configured delivery zones to determine if delivery is possible and to calculate any applicable fees.
  4. If the customer's address is outside the restaurant's delivery zones, they will be notified and unable to submit their order automatically.

NOTE: 

Due to YUMBI's commercial obligations with various restaurant brands, specific delivery zones and fees may be mandatory, or not permitted altogether. Where either of these restrictions apply, prior consent will need to be provided by the brand head-office or by another suitably authorized representative before any configuration or changes can be performed.


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