Customers
How can I see my customer's feedback?
YUMBI has a feature called BeHeard that allows stores to collect feedback from customers regarding their ordering experience after an order has been placed. Feedback from customers is collected regarding their: Online Ordering Experience, Delivery or ...
How do I view my Customers on Reports?
The customer report provides an insight into the total number of customers who have ordered from your restaurant, either online or telephonically. This report also provides insight into the transactions made by these customers at the outlet, as well ...
What is the Cart Abandonment Rate Report?
The cart abandonment report offers insights into the total number of carts abandoned by customers at the checkout stage. This occurs when a customer adds items to their online cart but either leaves it unattended for an extended period or forgets to ...