Help Centre

What do I do if my restaurant is changing ownership?

Is your store changing ownership? If you're the outgoing owner, please complete the Service Cancellation Request Form here to end your current commercials with YUMBI and please also let us know if the YUMBI printer is staying for the new owner. 


The new owner needs to fill out the YUMBI Service Activation Form here. Need a hand? Check out our tutorial video below


Remember, these steps are for each and every restaurant making the switch to new ownership.


Important Tips for Change of Ownership:

Once the Service Activation form is completed, the new owner will receive a Commercial Agreement that needs to be signed in a Pandadoc document as well as a Configurations Form to complete. This new contract needs to be signed before the 1st of the new month. The Configurations form is used to add or update your restaurant(s) configuration on the YUMBI Platform. It’s important to know that change of ownerships can only take place on the 1st day of every month (this includes handovers that will take place mid-month at store level). 

Reconciliation of funds should also be arranged between the new and old owner. Once you have all your documents ready, submit them to us 10 days before the big change, and we'll send you an email when everything's set up.

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