Who are the customers who ordered?
This is the total number of customers who were enrolled to a particular campaign and have placed at least 1 order during the campaign Reporting Period.
In the example image provided below, 232 of the enrolled customers had actually placed a total of 238 orders during the Reporting Period.

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Where are these customers on Engage coming from?
A restaurants database of customers is collected from customers that have ordered from the specific restaurant using any of the YUMBI channels available (Website/app/Switchboard). When selecting a campaign, a list of customers will be communicated ...
How do I view my Customers on Reports?
The customer report provides an insight into the total number of customers who have ordered from your restaurant, either online or telephonically. This report also provides insight into the transactions made by these customers at the outlet, as well ...
Why am I unable to talk to all my customers?
There could be a number of reasons for this. Possible reasons - The customer has not ordered from you before. - They are not an active customer (customer that has not ordered within the last 12 months). - The customer has opted out of receiving ...
What does "Maximum Customers" mean on the Campaign Detail Report?
"Maximum Customers" on the Campaign Detail Report signifies the upper limit of customers that the campaign initiator intended to engage with. This figure typically reflects the total number of customers fitting the campaign's criteria. However, it ...
How do I reach out to customers not on the YUMBI database?
The best way to grow your customer database and reach out to potential customers not currently on your database is through eVouchers. YUMBI can create eVouchers for you to send to prospective customers through pamphlets for walk-in customers or even ...