Where are these customers on Engage coming from?
A restaurants database of customers is collected from customers that have ordered from the specific restaurant using any of the YUMBI channels available (Website/app/Switchboard). When selecting a campaign, a list of customers will be communicated with depending on the objective of the campaign (i.e.. all active customers, lapsed customers etc.)
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What is Engage?
Engage provides a seamless platform for brands and restaurants to execute targeted marketing initiatives directly to their online or call centre customers via the YUMBI platform. This streamlined approach means that all promotional activities and ...
What are the benefits of Engage?
Benefits Utilizing Engage empowers restaurant owners to: Significantly streamline the process of launching location-specific promotions. Initiate location-based marketing campaigns autonomously, without requiring approval from brand representatives. ...
What does "Maximum Customers" mean on the Campaign Detail Report?
"Maximum Customers" on the Campaign Detail Report signifies the upper limit of customers that the campaign initiator intended to engage with. This figure typically reflects the total number of customers fitting the campaign's criteria. However, it ...
What is Engage Reports and how do I access i?
YUMBI Reports assists you with tracking the effectiveness of your marketing spend and views real-time campaign performance. These reports track spend over a period of time. Engage Reports There are three Engage Reports that you can analyse. Voucher ...
Who are the customers who ordered?
This is the total number of customers who were enrolled to a particular campaign and have placed at least 1 order during the campaign Reporting Period. In the example image provided below, 232 of the enrolled customers had actually placed a total of ...