What do I do if my restaurant is changing ownership?
What do I do if my restaurant is changing ownership?
Is your store changing ownership? If you're the outgoing owner, please complete the Service Cancellation Request Form here to end your current commercials with YUMBI and please also let us know if the YUMBI printer is staying for the new owner.
The new owner needs to fill out the YUMBI Service Activation Form here. Need a hand?
Watch our tutorial video on how to complete the Service Activation Form.
Remember, these steps are for each and every restaurant making the switch to new ownership.
Important Tips for Change of Ownership
Once the Service Activation form is completed, the new owner will receive a Commercial Agreement that needs to be signed in a Pandadoc document as well as a Configurations Form to complete. This new contract needs to be signed before the 1st of the new month. The Configurations form is used to add or update your restaurant(s) configuration on the YUMBI Platform. It’s important to know that change of ownerships can only take place on the 1st day of every month (this includes handovers that will take place mid-month at store level).
Reconciliation of funds should also be arranged between the new and old owner. Once you have all your documents ready, submit them to us 10 days before the big change, and we'll send you an email when everything's set up.
To request modifications to your restaurant's information on the YUMBI Platform, please direct your email to the YUMBI Support Team at support@yumbi.com. Please be aware that, in adherence to our commercial agreements with various restaurant brands, ...
Restaurant Information When configuring a restaurant on the YUMBI Platform, the following information is displayed: Trading Name Physical Address Telephone Number Operating Hours The type of menu (E.g. Halaal, Kosher, Generic etc) A thumbnail image ...
In the context of the YUMBI platform, each restaurant within a combo store, despite being physically close, is recognized as a separate entity. Consequently, this necessitates individual printer setups for each establishment to ensure smooth ...
Orders placed through the YUMBI Platform—be it via an online website, mobile app, or a YUMBI-powered Call Centre—are seamlessly transmitted to the corresponding restaurant over the internet. In environments that support direct integration, these ...
Customer orders that have been paid for using a digital Payment eVoucher will be settled to the restaurant following the same settlement schedule outlined for online payments. The schedule and process involved in this can be viewed here.