When and how are voucher payments settled to my restaurant?
Customer orders that have been paid for using a digital Payment eVoucher will be settled to the restaurant following the same settlement schedule outlined for online payments.
The schedule and process involved in this can be viewed here.
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When will I receive my funds for Yoyo voucher payments?
Our platform supports customers who order online (for certain brands) to redeem WiCodes. In order to find out when payments are made from Yoyo for vouchers redeemed online to your restaurant, please contact their support team using the contact ...
What information is required when requesting a Restaurant Discount Voucher?
Here’s the information you need to prepare when requesting eVouchers, including the basic contact details of the requestor. You will need this to complete the Voucher Request Form. Accessing the Voucher Request Form To access the form, log in to the ...
How can I read my Voucher Redemption Report?
The voucher redemption report offers valuable insights into customer engagement with promotional campaigns at a specific restaurant. It details the total count and value of vouchers redeemed by customers who participated in a campaign, breaking down ...
Can I choose whether to support online payments?
The YUMBI platform supports online payments, allowing a consumer to pay by card when confirming an order. Acceptance of customer online payments is a mandatory requirement on the YUMBI Platform. Restaurants are not able to request for this feature to ...
How do I know whether a digital voucher has been redeemed?
Customers have the ability to redeem eVouchers when ordering Online via Switchboard. If a Payment eVoucher has been redeemed on the YUMBI Platform it is treated the same way as an online payment that is made using a debit or credit card. A report ...