To log a support request with YUMBI, please send an email to one of the following addresses depending on the nature of support required:


If you are having any technical issues with your GSM printer, require amendments to your restaurant's online details or any general issues with online ordering please email:


YUMBI Support: support@yumbi.com

Operating hours: 

Mon - Fri: 8 am - 8 pm

Sat, Sun & Public Holidays: 10 am - 8 pm


For all sales related queries including; new restaurants, change of ownership, training on Campaign Manager, contract queries etc, please email: 


YUMBI Sales: sales@yumbi.com

Operating hours: 

Mon - Fri: 8 am - 5 pm 

Sat - Sun, Public Holidays: CLOSED


If you would like to request invoices or statements, have sponsor account queries or voucher redemption and payment queries, please email: 


YUMBI Accounts: accounts@yumbi.com

Operating hours: 

Mon - Fri: 8 am - 5 pm

Sat - Sun, Public Holidays: CLOSED

 

To make menu changes or query price variances on menu items, please email: 


YUMBI Menu Management: menus@yumbi.com

Operating hours: 

Mon - Fri: 8 am - 5 pm

Sat - Sun, Public Holidays: CLOSED



You can also contact us by calling +27 (0)31 940 0536