Self-Service Portal

How do I add or remove a product from my online menu?
Through the Dashboard, you can temporarily remove a product from your online menu without having to ask our trusty support team! By marking an item out of s...
Thu, 24 Jun, 2021 at 4:10 PM
How do I request a new Out Of Stock item?
What if an item is not listed in the drop-down for Out Of Stock on the YUMBI Self Service Portal? You can watch this short video that explains how to re...
Thu, 24 Jun, 2021 at 3:58 PM
How do I refund a customers Online Payment or eVoucher?
Refunding a customer for an Online Payment or eVoucher redemption associated to an Order can be performed by using the Self-Service functionality built into...
Fri, 24 Jul, 2020 at 3:01 PM
How do I log into YUMBI Dashboard?
As part of your onboarding process onto the YUMBI Platform, you will receive an email with login details for YUMBI Reports. You can use these login details ...
Fri, 6 Nov, 2020 at 1:05 PM
YUMBI Dashboard - What is it?
The YUMBI Dashboard, previously known as Campaign Manager, is our new portal whereby franchisees can log into the Self-service Portal, Campaign Manager, Man...
Thu, 1 Jul, 2021 at 1:38 PM
How Can I Enable or Disable My Store?
How Can I Enable or Disable My Store? YUMBI has introduced a brand new self-service feature! Restaurant Owners are now able to turn your outlet Offline / On...
Fri, 21 May, 2021 at 10:28 AM
Who has access to YUMBI Dashboard?
Only the Restaurant Owner and whomever the restaurant owner has granted access to YUMBI Reports/Dashboard will be able to log in.  It is very important ...
Thu, 1 Jul, 2021 at 1:40 PM
How do I add an additional user to access YUMBI Dashboard?
YUMBI is responsible for creating these accounts and allocating roles to each user login.  The Restaurant Owner will have to send an email to YUMBI Supp...
Wed, 17 Jun, 2020 at 7:35 AM
How do I deactivate deliveries?
YUMBI has self-service features that put you, the merchant, in control over the operation of your outlet.  In some instances, the store may wish to turn...
Tue, 24 Nov, 2020 at 10:59 AM