How do I access reports to view the success of Campaigns launched?
YUMBI is able to give great insight into the performance of your campaigns launched via Campaign Manager.  To view this report follow these quick steps: 1...
Tue, 26 Jan, 2021 at 8:40 AM
How do I see when my campaign is valid and when it will conclude?
In the Campaign Details Report, which you can access here, you get an overview of the configuration options selected by the campaign initiator, as well as t...
Thu, 5 Nov, 2020 at 1:24 PM
What is a reporting period?
This is the total amount of time after which the SMS and/or Push Message has been sent to a customer that their ordering behaviour will be monitored and att...
Mon, 21 Jun, 2021 at 3:47 PM
What does "Maximum Customers" mean on the Campaign Detail Report?
This is the maximum number of customers the initiator of the campaign was prepared to communicate with. This number is usually an indicator of the total num...
Thu, 5 Nov, 2020 at 1:30 PM
What are Campaign Attribution Metrics?
This section provides an indication of how effective the campaign has been in generating action from customers who were enrolled to the campaign.
Thu, 5 Nov, 2020 at 1:32 PM
Why has the number of customers enrolled changed from the time I scheduled the campaign to the time it went out?
Often when a campaign is scheduled, it will be configured to run on a date/time in the future. During the time between when the campaign is initiated, and w...
Thu, 5 Nov, 2020 at 1:37 PM
Why did some of my customers not receive a campaign message?
Even when a customer has been enrolled it is still possible for a SMS or Push Message to be sent, but not be successfully delivered. This can be caused by S...
Thu, 5 Nov, 2020 at 1:40 PM
Who are the customers who ordered?
This is the total number of customers who were enrolled to a particular campaign and have placed at least 1 order during the campaign Reporting Period. ...
Thu, 5 Nov, 2020 at 1:43 PM
What are Customer Sales in the Campaign Detail Report?
This is the total attributed sales as a result of customers being enrolled to the campaign. It’s very important to note that this value is the sum of all or...
Thu, 5 Nov, 2020 at 1:45 PM
Why are the sales higher for this campaign than I have reported for online orders?
It’s important to outline that with the current attribution model being used by YUMBI, if a customer is enrolled to another campaign during the Reporting Pe...
Thu, 5 Nov, 2020 at 1:50 PM