Engage

Engage - What is it?
Engage is a platform that allows brands or restaurants to run targeted marketing campaigns to existing online or call centre customers on the YUMBI platform...
Fri, 2 Oct, 2020 at 1:38 PM
Engage Reports
YUMBI Insight assists you with tracking the effectiveness of your marketing spend and views real-time campaign performance. These reports track spend over a...
Fri, 2 Oct, 2020 at 1:40 PM
How do I get a campaign loaded?
At this stage, we only allow the Brand Marketing Teams to request campaigns as these requests are quite complex with the amount of information required in o...
Fri, 2 Oct, 2020 at 1:41 PM
What are the benefits of Engage?
Activating Engage allows a restaurant owner to:  ● Dramatically reduce the time needed to activate locality-based promotions for their restaurant(s)....
Fri, 2 Oct, 2020 at 1:43 PM
Can I choose to send Push Notifications only?
There are two different communication types for campaigns: Communication via SMS only as well as both SMS & Push Notification.  The communication ty...
Fri, 2 Oct, 2020 at 1:44 PM
How do I know if I activated the campaign successfully?
Once you have activated the campaign, a pop up will appear to congratulate you for kicking off the campaign. It should include the start date. Another place...
Fri, 2 Oct, 2020 at 1:45 PM
How often can I talk to the same customer?
It is important to adhere to the WASPA regulations on the frequency in which you can contact your customers. Therefore you can only communicate with the sam...
Thu, 14 May, 2020 at 12:19 PM
How do I reach out to customers not on the YUMBI database?
The best way to grow your customer database and reach out to potential customers not currently on your database is through eVouchers. YUMBI can create eVouc...
Thu, 14 May, 2020 at 12:19 PM
How do I see the SMS/Push copy?
You will be able to see a copy of the SMS or Push notification when reviewing the campaign information.  You will find this towards the bottom of the pa...
Thu, 14 May, 2020 at 12:19 PM
What days can I communicate with my customers?
Engage is compliant with WASPA (Wireless Application Service Providers' Association). According to their consumer communication regulation you can only...
Fri, 2 Oct, 2020 at 1:46 PM