eVouchering

When will I receive my funds for WiGroup Voucher Payments?
Our platform supports customers who order online (for certain brands) to redeem WiCodes.  In order to find out when payments are made from WiGroup for v...
Fri, 24 Jul, 2020 at 2:26 PM
What are the different types of Discount eVoucher Codes?
Restaurants currently using YUMBI StoreFront and signed on to Engage can request Discount eVouchers via the Engage Portal.  There are two different type...
Fri, 30 Oct, 2020 at 2:10 PM
How do I request a batch of Discount eVouchers?
The YUMBI platform allows the owner of a restaurant to request Discount eVouchers specifically for their restaurant.  In order to request eVouchers, ple...
Fri, 30 Oct, 2020 at 2:10 PM
When and how are voucher payments settled to my restaurant?
There are various 3rd Parties affiliated with YUMBI that purchase and dispatch Payment eVouchers to their customers as well as Brand Sponsored Payment Vouch...
Thu, 27 Aug, 2020 at 10:47 AM
How do I know whether a digital voucher has been redeemed?
Customers have the ability to redeem eVouchers when ordering Online, In-store or via Switchboard.  If a Payment eVoucher has been redeemed on the YUMBI ...
Fri, 30 Oct, 2020 at 2:12 PM
What happens if an order failed and the customer redeemed a voucher?
In the unlikely event of an order failing to get through to the restaurant due to a communication error, timed out order or rejected order, a refund request...
Mon, 21 Jun, 2021 at 3:03 PM
How much does it cost to request Discount eVouchers?
Restaurants are able to request Discount eVouchers from YUMBI. In order to request a batch of eVouchers, your restaurant has to be signed up to Engage...
Fri, 30 Oct, 2020 at 2:14 PM
Will I be charged for each voucher redemption?
The monthly Engage subscription fee covers the cost of Discount Vouchers. YUMBI will only charge a commission on the Discounted amount for the customer'...
Fri, 30 Oct, 2020 at 2:22 PM
How do I delete a consumers' account?
Consumers have a right to request to have their data removed. As YUMBI is compliant to WASPA and POPI, YUMBI acknowledges the right of a consumer to req...
Mon, 21 Jun, 2021 at 3:07 PM