Agent Management

How do I create new Switchboard Agent login details?
The following steps should be followed when requesting a new agent login: Navigate to the online form located here. Complete all of the fields and su...
Fri, 2 Oct, 2020 at 2:25 PM
How do I update or lock an existing Agent's profile?
Updating an Agent Profile:   Agents can choose to update their user profile once they have logged into the Switchboard portal by performing the following ...
Fri, 2 Oct, 2020 at 2:27 PM
How does an Agent login or logout of the YUMBI platform?
Login Process:   To log in to the Switchboard portal, agents need to perform the following steps: Navigate in the web browser to the appropriate brand ...
Fri, 2 Oct, 2020 at 2:40 PM
How do I reset a Switchboard Agents' password?
To reset your password, please perform the following steps: Email the YUMBI Support Team requesting the link to log into the Switchboard platform (if you ...
Fri, 2 Oct, 2020 at 2:41 PM