Agent Management

How do I create new Switchboard Agent login details?
The following steps should be followed when requesting a new agent login: Navigate to the online form located here. Complete all of the fields and su...
Fri, 2 Oct, 2020 at 2:25 PM
How do I update or lock an existing Agent's profile?
Updating an Agent Profile:   Agents can choose to update their user profile once they have logged into the Switchboard portal by performing the following ...
Wed, 13 Oct, 2021 at 11:30 AM
How does an Agent login or logout of the YUMBI platform?
You can watch this quick video to find out or read the instructions below.   Login Process:   To log in to the Switchboard portal, agents need to perfor...
Wed, 13 Oct, 2021 at 11:31 AM
How do I reset a Switchboard Agents' password?
Here's a quick video that shows you step by step how to reset your password, or read the instructions below. To reset your password, please perf...
Wed, 13 Oct, 2021 at 11:32 AM