After a customer places an order through the YUMBI Platform, the system immediately processes it and sends a confirmation to the customer via SMS or email, based on their chosen preference. This notification confirms whether the order has been successfully received by the restaurant.
Additionally, the notification includes a short link to a unique webpage that displays a summary of the order details and the restaurant’s contact information. This enables customers to easily review their order and directly contact the restaurant if they have any questions or need to make changes.
