Help Centre

How do I contact YUMBI?

To log a support request with YUMBI, please send an email to one of the following addresses depending on the nature of support required:

If you are having any technical issues with your GSM printer, require amendments to your restaurant's online details or any general issues with online ordering please email:

YUMBI Support: support@yumbi.com

Operating hours: 

Mon - Fri: 8 am - 7 pm

Sat, Sun and Public Holidays: 9 am - 7 pm


For all sales related queries including; new restaurants, change of ownership, training on Engage, contract queries etc, please email: 


YUMBI Sales: connect@yumbi.com 

Operating hours: 

Mon - Fri: 8 am - 5 pm

Sat, Sun and Public Holidays: CLOSED


If you would like to request invoices or statements, have sponsor account queries or voucher redemption and payment queries, please email: 


YUMBI Accounts: accounts@yumbi.com

Operating hours: 

Mon - Fri: 8 am - 5 pm

Sat, Sun and Public Holidays: CLOSED

 

To make menu changes or query price variances on menu items, please email: 


YUMBI Menu Management: menus@yumbi.com

Operating hours: 

Mon - Fri: 8 am - 5 pm

Sat, Sun and Public Holidays: CLOSED


You can also contact us by calling +27 (0)31 940 0536

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