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Solution home
Switchboard Support Articles
Agent Management
4
How do I create new Switchboard Agent login details?
How do I update or lock an existing Agent's profile?
How does an Agent login or logout of the YUMBI platform?
How do I reset a Switchboard Agents' password?
Customer Management
5
How do I search for an existing customer?
How do I update an existing delivery address?
How do I add a new delivery address?
How do I update an existing customer record?
How do I create a new customer record?
Order Management
10
How do I start an order for collection?
How do I start an order for delivery?
How do I add items to an order?
How do you review and update an order?
How do I submit an order to an outlet?
See all 10 articles
Restaurant Management
3
New Restaurant Porting Request Process
How do I link a telephone number to multiple restaurants of different Brands?
How do I link a telephone number to a specific restaurant menu?
Frequently Asked Questions
4
Why do some repeat orders not add items to the order basket?
How can I check the status of a customer order?
Can I migrate my existing customer details onto the YUMBI Platform?
Call Centre Internet Connectivity Explained