Online Payment Refund Request
Out of Stock Product
Printer Fault Report
Trading Hours Update Request
Change (Kerbside) Collection
Request delivery zones
Enable/disable delivery zones
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Switchboard Support Articles
How do I create new Switchboard Agent login details?
How do I update or lock an existing Agent's profile?
How does an Agent login or logout of the YUMBI platform?
How do I reset a Switchboard Agents' password?
How do I search for an existing customer?
How do I update an existing delivery address?
How do I add a new delivery address?
How do I update an existing customer record?
How do I create a new customer record?
How do I start an order for collection?
How do I start an order for delivery?
How do I add items to an order?
How do you review and update an order?
How do I submit an order to an outlet?
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New Restaurant Porting Request Process
How do I link a telephone number to multiple restaurants of different Brands?
How do I link a telephone number to a specific restaurant menu?
Frequently Asked Questions
Why do some repeat orders not add items to the order basket?
How can I check the status of a customer order?
Can I migrate my existing customer details onto the YUMBI Platform?
Call Centre Internet Connectivity Explained