Support Portal

About YUMBI 3

• How do I contact YUMBI?
• What is the YUMBI Platform?
• How do I order online through YUMBI?

Account Information + 5

• How do I receive my monthly invoice from YUMBI?
• How do I update my banking details?
• How can I check which payment method was used to pay for an online order?
• How do I update my Billing Contact information?
• How do I see if payments have been made into my account by YUMBI?

Restaurant Configuration & Operational Settings 18

• Important Links: Online Request Forms
• How do I update my outlet trading hours for StoreFront?
• Online Payment Refunds Recovery Process
• Who is paying for the vouchers that were redeemed at my store?
• How do I sign up for Campaign Manager?

See all 18 articles

Restaurant Online Ordering Onboarding 7

• What are the benefits of online ordering?
• How do I sign up for Online Ordering?
• How long does it take to get my restaurant live on StoreFront?
• Can I use one printer for my combo restaurant?
• Can my restaurant have StoreFront if I do not do deliveries?

See all 7 articles

Online Payments 6

• How are online payments received and when are they settled to my outlet?
• What happens if an order failed and the customer paid online?
• How do I know which orders were paid for online at my outlet?
• Can I choose whether to support online payments?
• How do I update my outlets banking details?

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YUMBI Billing and Accounts 1

• When and how are YUMBI invoices sent to my outlet?