Online Payment Refund Request
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Printer Fault Report
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Enable/disable delivery zones
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Restaurant Support Articles
How do I contact YUMBI?
What is the YUMBI Platform?
How do I order online through YUMBI?
Your Online Restaurant
How do I make updates to my restaurant information?
What information about my restaurant is made available online?
How do I reconcile my YUMBI daily disbursement amount?
When will the order be ready for collection/delivery?
How are cancellations and updates to a customer order handled?
How do I know what orders have been sent to my restaurant through YUMBI?
How is an order placed with a restaurant?
What notification does a customer receive after placing an order?
See all 8 articles
YUMBI Printer and POS Integration
How do I troubleshoot issues with the YUMBI Printer?
What do you do if an order prints on the YUMBI GSM printer instead of the Aura Point of Sale?
What is the YUMBI GSM printer?
How do I operate the YUMBI Printer?
What does the YUMBI order slip look like?
See all 11 articles
What types of delivery zones can I configure?
How does YUMBI confirm if a delivery address falls within my delivery zone?
How are online payments received and when are they settled to my outlet?
What happens if an order failed and the customer paid online?
How do I know which orders were paid for online at my outlet?
Can I choose whether to support online payments?
How do I update my outlets banking details?
See all 6 articles
YUMBI Billing and Accounts
When and how are YUMBI invoices sent to my outlet?
What should I do if a specific product is out of stock?
Restaurant Menu Updates: Required Information and Lead Times