Switchboard
How do I read my Switchboard Call Reports?
The Switchboard Call report enhances the tracking and calculation of call statistics, providing better accuracy. Watch this short video explaining each category and the information you can derive from the Switchboard Report. Alternatively, you can ...
How do I view my Restaurant’s Sales on Switchboard?
The Restaurant Sales Report delivers detailed insights into your restaurant's sales by outlining transactions processed through the Call Centre. This report includes key financial metrics such as turnover excluding VAT, average spend including VAT, ...
How can I view my Agent Sales?
The Agent Sales Report provides the store with an overview of each agent's performance in terms of their upselling expenditures. This information is accessible to those with YUMBI Report Access and the Call Centre Manager. Users gain insights into ...