YUMBI Printer and POS Integration
What is the Android Touch Screen Printer?
The Android Touch Screen Printer explained The Android Touch Screen device streamlines order processing in your restaurants by accepting customer orders effortlessly. It supports both WiFi and SIM cards to enhance uptime and reliability. Equipped ...
How do I troubleshoot issues with the YUMBI Printer?
Normal Operating Screen When the YUMBI Printer is operating normally, a signal bar should be displayed on the right-hand side of the screen, as well as the letter 'G' and an arrow in the top left-hand corner. See image provided below of a fully ...
What do you do if an order prints on the YUMBI GSM printer instead of the Aura Point of Sale?
What to do if an order prints on the YUMBI GSM Printer If there is a communication error between a website order and the integrated Aura POS, the order will automatically divert to the YUMBI GSM printer. This is another way of making sure that all ...
What is the YUMBI GSM printer?
The GSM Printer Explained The YUMBI Printer, a self-contained GSM printer, allows restaurants to seamlessly accept customer orders remotely via the internet. Equipped with a pre-installed GSM SIM card and a battery backup module, it is encased in a ...
How do I operate the YUMBI Printer?
Operating the YUMBI Printer is as easy as operating a cellphone. The steps outlined below can be followed to gain a better understanding of how to use the YUMBI Printer when an order is received. Steps to follow to operate the YUMBI Printer STEP 1: ...
What does the YUMBI order slip look like?
Any orders that are sent to your restaurant are printed out by your dedicated YUMBI printer (unless you are using Aura POS, in which case your printer is just there as a backup). What the order slip looks like Your order print-out contains all the ...
How do I install the YUMBI Printer?
Installation Steps Installation is quick and easy. Just follow the steps below: Step 1 Remove the printer and the cable from all of its packaging. Step 2 Connect the power cord to the printer and plug it into the wall plug socket. Step 3 Turn the ...
YUMBI Printer and POS Operation Checklist
DO Ensure the Point of Sale is turned ON and connected to the internet. Ensure there is enough paper roll in the printer and that it is inserted securely and correctly. Ensure the YUMBI GSM Printer is turned ON, is plugged into charge, and remains on ...
Why does my store show as offline on the YUMBI platform?
Reasons a restaurant can show as offline A store can be shown as offline due to a few reasons: The YUMBI GSM Printer is not online The Point of Sale is not online The store is disabled using the online availability feature toggle (on YUMBI ...
Why Do Orders Get Canceled on YUMBI and How Can You Prevent It?
A canceled order, also known as a failed order, occurs when a customer places an order through any YUMBI channel and the order is either declined by the store, not accepted on the GSM printer, or fails to print due to internet issues affecting the ...
How do I locate my GAAP POS ID?
How to locate your GAAP POS Account Number To locate your GAAP Account Number when referring to your Point Of Sale's Unique Identification Number, please follow these easy steps below: Step 1 On the POS terminals, Open the Shell Screen that provides ...
How do I troubleshoot a YUMBI Printer stuck in a loop?
When a printer repeatedly prints the same order and does not complete it but instead switches off and on again going through the same cycle, this state is considered a loop. This doesn't mean that the printer is broken, what it means is that it needs ...
Can I use one printer for my combo restaurant?
In the context of the YUMBI platform, each restaurant within a combo store, despite being physically close, is recognized as a separate entity. Consequently, this necessitates individual printer setups for each establishment to ensure smooth ...
What do I do if the YUMBI GSM printer is not working?
Every restaurant registered on the YUMBI platform must have a YUMBI GSM Printer on the premises. This printer serves as a critical backup in situations where there is an integration with a POS system but communication between YUMBI and the POS fails. ...
How do you update the date and time on the YUMBI GSM Printer?
Should you notice that the date and time displayed on your YUMBI GSM Printer are incorrect, you have the option to manually adjust them to the correct settings. Watch this short video that shows you how to change the date and time on the YUMBI ...
Is your YUMBI Printer encountering a 'Not Registered' error?
When the YUMBI Printer displays a "not registered error," it typically indicates a network-related issue preventing the printer from connecting to the network, a condition known as the “printer is not polling.” During normal operation, the YUMBI ...