Will I be charged for each voucher redemption?
The monthly Engage subscription fee covers the cost of Discount Vouchers. YUMBI will only charge a commission on the Discounted amount for the customer's order.
If the customer has redeemed a Payment Voucher, then the usual Transaction Fee applies.
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How can I read my Voucher Redemption Report?
The voucher redemption report offers valuable insights into customer engagement with promotional campaigns at a specific restaurant. It details the total count and value of vouchers redeemed by customers who participated in a campaign, breaking down ...
What information is required when requesting a Restaurant Discount Voucher?
Here’s the information you need to prepare when requesting eVouchers, including the basic contact details of the requestor. You will need this to complete the Voucher Request Form. Accessing the Voucher Request Form To access the form, log in to the ...
How can customers redeem a voucher online?
To redeem a voucher online the customer needs to ensure that they have read and understood the Terms and Conditions and that the voucher is still valid for online ordering before trying to redeem it. Watch this short video taking you through the ...
How do I see when my campaign is valid and when it will conclude?
Campaign Details Report In the Campaign Details Report, which you can access here, you get an overview of the configuration options selected by the campaign initiator, as well as the current status of the campaign. Start Date This is the date and ...
When will I receive my funds for Yoyo voucher payments?
Our platform supports customers who order online (for certain brands) to redeem WiCodes. In order to find out when payments are made from Yoyo for vouchers redeemed online to your restaurant, please contact their support team using the contact ...