When will I receive my funds for Yoyo voucher payments?

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• When and how are voucher payments settled to my restaurant?

  Customer orders that have been paid for using a digital Payment eVoucher will be settled to the restaurant following the same settlement schedule outlined for online payments. The schedule and process involved in this can be viewed here.

• Will I be charged for each voucher redemption?

  The monthly Engage subscription fee covers the cost of Discount Vouchers. YUMBI will only charge a commission on the Discounted amount for the customer's order. If the customer has redeemed a Payment Voucher, then the usual Transaction Fee applies.

• How can customers redeem a voucher online?

  To redeem a voucher online the customer needs to ensure that they have read and understood the Terms and Conditions and that the voucher is still valid for online ordering before trying to redeem it. Watch this short video taking you through the ...

• How do I reconcile online payments via Payfast?

  If your store uses Payfast as the payment gateway for online orders, it's important to ensure that all transactions are properly reconciled to match your bank settlements. While the YUMBI platform processes and tracks orders, the reconciliation of ...

• When will the order be ready for collection/delivery?

  Ordering through the POS System When you place your order directly through the restaurant's Point of Sale system, the YUMBI Platform will automatically provide you with an estimated collection or delivery time. This estimation is based on standard ...