What needs to be done if the price on the online menu is not matching the price on the POS?
The online menu is managed by YUMBI and must be approved by the Brand Head Office. For accurate pricing information, it's advisable to reach out directly to your Brand Head Office. Should there be any discrepancies in pricing, and upon confirmation from the Brand, they will coordinate with either the point of sale provider or YUMBI to correct any errors in the listed prices.
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Why is a specific item removed from the online menu?
The online menu is mandated to YUMBI by the Brand head office. It is best to contact the relevant Brand Head Office to find out why a particular item was removed from the online menu.
Restaurant Menu Updates: Required Information and Lead Times
Please click on the document attached to view the required Information and lead times for restaurant menu updates. NOTE: Only menu briefs submitted by the agreed-upon parties within a brand will be processed.
How do I add or remove a product from my online menu?
The Dashboard empowers you to independently manage your online menu by temporarily making products unavailable. By marking an item as out of stock, you effectively remove it from view on the menu, preventing customers from ordering it while it's not ...
YUMBI Printer and POS Operation Checklist
DO Ensure the Point of Sale is turned ON and connected to the internet. Ensure there is enough paper roll in the printer and that it is inserted securely and correctly. Ensure the YUMBI GSM Printer is turned ON, is plugged into charge, and remains on ...
How can customers redeem a voucher online?
To redeem a voucher online the customer needs to ensure that they have read and understood the Terms and Conditions and that the voucher is still valid for online ordering before trying to redeem it. Watch this short video taking you through the ...