Established in 2013, YUMBI is an omni-channel digital ordering and business intelligence platform, purpose-built to help multi-location restaurant brands get, keep and grow customers through relationships that connect and engage.
By focusing on the digital ordering needs of restaurants and their customers, we’ve gained a deep understanding of what increases awareness, drives adoption and promotes digital ordering growth. This has allowed us to develop seamlessly integrated, scalable online solutions that adapt to our clients’ needs as the digital landscape evolves.
From on-premise and off-premise digital ordering solutions, to customer relationship management and targeted marketing solutions, YUMBI empowers restaurant brands with data-rich customer intelligence, sourced from cutting-edge software.
Watch this video to learn more about YUMBI's products and services
The YUMBI platform is customizable to align perfectly with your brand, offering a seamless and personalized customer experience. With a decade of expertise as specialists in omni-channel digital ordering platforms, YUMBI is crafted with integration ...
YUMBI uses Snowflake Data Cloud “share houses” to share with you detailed and easily digestable datasets related to your brand and customers on the YUMBI platform, including orders and order items, store uptime and customer behaviour. In order to ...
For restaurants utilizing a POS system and considering joining a YUMBI Powered Call Centre, a frequent inquiry relates to the possibility of integrating their existing customer database from their POS into the call centre platform. Customer Database ...
Watch this quick video to find out how to log in and out of the Switchboard platform. Or read the instructions below. Login Process: To log in to the Switchboard portal, agents need to perform the following steps: Navigate in the web browser to the ...
Reasons a restaurant can show as offline A store can be shown as offline due to a few reasons: The YUMBI GSM Printer is not online The Point of Sale is not online The store is disabled using the online availability feature toggle (on YUMBI ...