What does the YUMBI order slip look like?
Any orders that are sent to your restaurant are printed out by your dedicated YUMBI printer (unless you are using Aura POS, in which case your printer is just there as a backup).
What the order slip looks like
Your order print-out contains all the information you need to make and deliver the order, as well as capture payment correctly. The order looks similar to the below image. If you are on Aura, orders will be printed as a standard Aura order (not shown here).

Additional Instructions
Where the YUMBI Printer has received an order that should have been received by the Aura POS, but couldn't be processed due to a communication error, it will also include the following additional instruction message:
"Capture this order in Aura using the SPECIAL ORDER button with reference: xxxxx-xxxx-xx"
The reference number provided is unique for every order and should be captured directly into the Aura POS.
Related Articles
What does the Campaign Details Report look like?
The image below is a representation of what the Campaign Details Report looks like. It showcases the outcomes of a restaurant-specific campaign conducted through the YUMBI Engage platform. It's important to highlight that, in this case, the campaign ...
What does the SMS/Push message that I sent look like?
You can view the SMS, Push and Inbox message that was sent to your customers in the Campaign Details Report. Here is an example of what they would look like: SMS Message: This text represents the exact message sent to customers via SMS for the ...
How can I check the status of a customer order?
To check a customer order's status—successful, failed, or rejected by the store—refer to the bottom of the slip. For online payments, this section indicates whether the transaction was successful or failed, with failed orders marked as "Order ...
What is YUMBI Reports?
YUMBI Reports, a component of the YUMBI product suite, empowers franchisees and their brands with crucial data for daily business operations. This platform offers comprehensive insights into online and Switchboard sales, marketing campaign ...
What do you do if an order prints on the YUMBI GSM printer instead of the Aura Point of Sale?
What to do if an order prints on the YUMBI GSM Printer If there is a communication error between a website order and the integrated Aura POS, the order will automatically divert to the YUMBI GSM printer. This is another way of making sure that all ...