What do I do if I need to cancel my restaurant on YUMBI?

What do I do if I need to cancel my restaurant on YUMBI?

Thinking about closing your store? Let us know by filling out our Service Cancellation Request Form here. It's a quick step to wrapping things up so that you’re not left feeling frustrated. Don't forget to attach a signed cancellation letter on your company letterhead. 

Once we get all your info, we'll process your cancellation per the Terms and Conditions in your Commercial Agreement. Keep an eye out for an email confirming your store cancellation. Your last invoice for these services will be on the last day of the month.

    • Related Articles

    • How do I cancel or update an order after it is placed?

      Cancelled Orders: Currently, Switchboard does not have the capability to directly communicate with the restaurant to cancel an order that has already been placed. Therefore, the Call Centre must manually reach out to the restaurant to request the ...

    • YUMBI Printer and POS Operation Checklist

      DO Ensure the Point of Sale is turned ON and connected to the internet. Ensure there is enough paper roll in the printer and that it is inserted securely and correctly. Ensure the YUMBI GSM Printer is turned ON, is plugged into charge, and remains on ...

    • How do I install the YUMBI Printer?

      Installation Steps Installation is quick and easy. Just follow the steps below: Step 1 Remove the printer and the cable from all of its packaging. Step 2 Connect the power cord to the printer and plug it into the wall plug socket. Step 3 Turn the ...

    • How is an order placed with a restaurant?

      Orders placed through the YUMBI Platform—be it via an online website, mobile app, or a YUMBI-powered Call Centre—are seamlessly transmitted to the corresponding restaurant over the internet. In environments that support direct integration, these ...

    • How do I operate the YUMBI Printer?

      Operating the YUMBI Printer is as easy as operating a cellphone. The steps outlined below can be followed to gain a better understanding of how to use the YUMBI Printer when an order is received. Steps to follow to operate the YUMBI Printer STEP 1: ...