Recommended Tablet Specifications for OrderUp

• Related Articles

• What is OrderUp and how can I access it?

  What is OrderUp? OrderUp is a web-based application that allows stores to accept customer orders. It can be accessed via any device including, laptops, smartphones, or tablets. We recommend that stores use a tablet at the front counter for easier ...

• What are some suggested remedies for failed orders?

  To reduce or eliminate failed orders at your restaurant, it's important to understand why these failures occur. Please review our Failed Orders article located here to identify the causes of your failed orders. Once you've identified the reasons, you ...

• What are the reasons for failed or rejected orders?

  Occasionally a restaurant may need to reject an order, or an order might fail to reach your store correctly. It's important to let your customer know that there is an issue with their order. Cancelled/Rejected Orders If you cannot accept an order ...

• How do I update an existing delivery address?

  Watch this quick video that shows you exactly how to update an existing delivery address. To update an existing delivery address, an Agent needs to perform the following steps: Step 1: Select the relevant address from the Customer Details Page and ...

• How do I add a new delivery address?

  Watch a short video on how to add a new delivery address: Or you can read the instructions below. Creating a new address: Recommended Approach: To create a new address using the recommended approach of performing a search of the customer address, the ...