Important Links: Online Request Forms

• Related Articles

• What types of custom delivery zones can I request?

  Types of custom delivery zones There are two types of Custom Delivery Zones a store can request: Polygons - Deliveries available The restaurant has the option to outline specific delivery areas by drawing polygons, which are then integrated into the ...

• How do I request a refund for a customers online payment?

  If a customer has placed an order and paid for it online but the restaurant is unable to fulfill the order, you will need to visit the YUMBI Dashboard and use the self-service feature to refund the customer. Please read this article on how to perform ...

• How do I add or remove a product from my online menu?

  The Dashboard empowers you to independently manage your online menu by temporarily making products unavailable. By marking an item as out of stock, you effectively remove it from view on the menu, preventing customers from ordering it while it's not ...

• Can I choose whether to support online payments?

  The YUMBI platform supports online payments, allowing a consumer to pay by card when confirming an order. Acceptance of customer online payments is a mandatory requirement on the YUMBI Platform. Restaurants are not able to request for this feature to ...

• How can I enable or disable my online ordering store?

  As a franchisee you’re able to turn your online store Offline or Online without having to contact YUMBI directly for assistance. You can watch a quick video on how to enable or disable your restaurant here or you can continue to read the instructions ...