How do I reset a Call Centre Agents' password?

How do I reset a Call Centre Agents' password?

Watch this quick video that shows you step by step how to reset your password:

Or read the instructions below.


To reset your password, please perform the following steps:

Step 1:

Email the YUMBI Support Team on support@yumbi.com requesting the link to log into the Switchboard platform (if you do not have it already).

Step 2:

Click on the "forgot your password" link.

Step 3:

Enter the email address you received this email on.

Step 4:

Click on the Submit button.

Step 5:

Check your email and execute the necessary steps.

Step 6:

Return to the Switchboard login and complete your login.