How do I operate the Android Touch Screen YUMBI Printer?

How do I operate the Android Touch Screen YUMBI Printer?

The Android Touch Screen Printer

Operating the Android Touch Screen YUMBI Printer is as simple as using a smartphone. Follow the steps below to understand how to process orders received through the device.

Watch this short video on how to operate the Android Touch Screen printer.

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How to Accept an Order

Step 1: Printer Rings

When an order is received, the printer will ring and automatically print the order slip.

Read the printout carefully — it will include the order items, delivery/collection option, and requested time.

Step 2: Tap “Accept”

Press “Accept” to accept the order. You will then be prompted to select a delay time (e.g. 15 minutes), which will indicate when the food will be ready or delivered.

Step 3: Tap “Confirm”

Press “Confirm” to confirm the delay time.

Note: This delay is added to the original requested time. A message will be sent to the customer with the updated collection or delivery time.

How to Cancel an Order

Step 4: Tap “Reject”

If you cannot fulfil the order, on step 2 tap “Reject” instead of “Accept”. You’ll be asked to select a reason (e.g. out of stock).

Step 5: Tap “Confirm”

You must still confirm the cancellation by pressing “Confirm.”

The customer will be notified of the cancellation and the reason provided.

After Accepting an Order

Step 6: Wait for Full Printout

Once the slip reads “Accepted for [Time]”, it is safe to tear off the slip.

Step 7: Verify the Payment Type

The customer’s chosen payment method will be indicated on the slip:
  • "Order Paid": The customer paid online. No further action is needed — The funds of your order will be deposited into your nominated account.
  • "Order Not Paid": The customer chose to pay cash on delivery or collection. Ensure payment is collected at the handover.

Step 8: Capture the Order in Your Point of Sale System

Using the printed slip, manually capture the order into your POS or till system as you would with any other order.

Tip: You can print this guide for your restaurant team.