How do I get a copy of my contract?
Please send an email to our Customer Success team at connect@yumbi.com. We will be more than happy to forward the contract to you for your perusal.
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How do I see the SMS/Push copy?
SMS / Push Copy You will be able to see a copy of the SMS or Push notification when reviewing the campaign information. You will find this towards the bottom of the page under each individual campaign communication section (look towards the bottom ...
Why am I unable to view or sign my online contract?
Please make sure you are using the latest version of Google Chrome in order to complete your contract. Unfortunately, Internet Explorer is not compatible with the program used to sign online contracts. Should you still have an issue please contact ...
How do I get the right information from my reports?
We understand how important it is to make business decisions based on the most accurate information available to you. As such, we have added a number of varied filters that you can apply on each report in order to get the most accurate data returned ...
How long does it take to get my restaurant live on StoreFront?
It typically takes around 7 days to get a restaurant live on StoreFront. However, the onboarding process is an interactive process that is dependent on your prompt feedback. Average Times Restaurant Configuration: +/- 5 days Printer Courier: +/- 2-3 ...
How do I get a campaign loaded?
At this stage, we only allow the Brand Marketing Teams to request campaigns as these requests are quite complex with the amount of information required in order to create a campaign. If you would like to see a particular campaign loaded, please chat ...