To log a support request with YUMBI, please send an email to one of the following addresses depending on the nature of support required:
Support
If you are having any technical issues with your GSM printer, require amendments to your restaurant's online details or any general issues with online ordering please email:
support@yumbi.com
Operating hours:
Mon - Fri: 8 am - 7 pm
Sat, Sun and Public Holidays: 9 am - 7 pm
Customer Success
For all sales related queries including; new restaurants, change of ownership, training on Engage, contract queries etc, please email:
connect@yumbi.com
Operating hours:
Mon - Fri: 8 am - 5 pm
Sat, Sun and Public Holidays: CLOSED
Accounts
If you would like to request invoices or statements, have sponsor account queries or voucher redemption and payment queries, please email:
accounts@yumbi.com
Operating hours:
Mon - Fri: 8 am - 5 pm
Sat, Sun and Public Holidays: CLOSED
To make menu changes or query price variances on menu items, please email:
menus@yumbi.com
Operating hours:
Mon - Fri: 8 am - 5 pm
Sat, Sun and Public Holidays: CLOSED
You can also contact us by calling +27 (0)31 940 0536
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