Can I choose whether to support online payments?
The YUMBI platform supports online payments, allowing a consumer to pay by card when confirming an order. Acceptance of customer online payments is a mandatory requirement on the YUMBI Platform. Restaurants are not able to request for this feature to be disabled.
It should also be noted that customers who pay for their orders online using credit and debit cards have been shown to order from restaurants more frequently and also tend to have a higher average order value than customers who pay for their order using cash.
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How do I reconcile online payments via Payfast?
If your store uses Payfast as the payment gateway for online orders, it's important to ensure that all transactions are properly reconciled to match your bank settlements. While the YUMBI platform processes and tracks orders, the reconciliation of ...
When will I receive my funds for Yoyo voucher payments?
Our platform supports customers who order online (for certain brands) to redeem WiCodes. In order to find out when payments are made from Yoyo for vouchers redeemed online to your restaurant, please contact their support team using the contact ...
How can I enable or disable my online ordering store?
As a franchisee you’re able to turn your online store Offline or Online without having to contact YUMBI directly for assistance. You can watch a quick video on how to enable or disable your restaurant here or you can continue to read the instructions ...
How do I know which orders were paid for online at my restaurant?
The YUMBI Platform operates seamlessly by automatically dispatching a daily electronic summary encompassing all online payments, StoreFront, and Switchboard orders executed at a specific restaurant. Online Payment Summary This comprehensive summary ...
When and how are voucher payments settled to my restaurant?
Customer orders that have been paid for using a digital Payment eVoucher will be settled to the restaurant following the same settlement schedule outlined for online payments. The schedule and process involved in this can be viewed here.