Am I able to prevent message errors?
A message error is the total number of SMS or Push notifications that were scheduled but failed to be sent due to technical issues. This can be caused by SMS Gateway issues, or mobile numbers becoming invalid over time.
As a result, it is very difficult for franchisees (and YUMBI) to prevent this from happening.
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What are Message Stats?
This section of the Campaign Details Report provides an indication of how many of the enrolled customers were contacted by SMS or Push Message, including the combined total number of communications. What the Message Stats show: Number of SMS/ Push ...
What do the message stats mean?
Campaign Details Report The Message stats for a particular campaign are shown on the Campaign Details Report . Message stat definitions Push This is the total number of customers who received a Push Message. SMS This is the total number of customers ...
What are message parts?
Message Parts Definition An SMS allows users to send text messages up to 160 characters in length directly to a customer’s cellphone. This is one (1.0) message part. Should the length of the message exceed 160 characters, this automatically pushes ...
What is the Sample Campaign Message Content?
This section of the Campaign Details Report provides an example of the SMS, Push and Inbox Message content that was sent to customers as part of the campaign process. Examples of the SMS, Push and Inbox Message SMS Message: This text represents the ...
Why Do Orders Get Canceled on YUMBI and How Can You Prevent It?
A canceled order, also known as a failed order, occurs when a customer places an order through any YUMBI channel and the order is either declined by the store, not accepted on the GSM printer, or fails to print due to internet issues affecting the ...